Jenny Craig Chooses Oracle Exadata for Personal Coaching, Sales and Executive KPI Reporting
COMPANY BACKGROUND
Jenny Craig focuses on delivering 1-1 coaching for weight loss and product sales from food plans for dieters and those looking for a healthier lifestyle. Overweight and obese adults enrolled in Jenny Craig after 12 months had 4.9% more weight loss than subjects in a control/education group or behavioral counseling group. Their current system was not performing consistent with client expectations. Unexpected downtime affected product orders, scheduling client appointments and running marketing activities. Slow systems kept executives from receiving timely KPI analytics reports on the business.
THE CLOUD CREEK SOLUTION
Cloud Creek recommended moving Jenny Craig’s infrastructure from a loosely integrated mix of products (servers, network, storage) to a single engineered system architecture designed for maximum performance and reliability. Cloud Creek ran benchmarks of Jenny Craig’s toughest data queries and loads on an Exadata in Cloud Creek’s Center of Excellence. This allowed proof of performance before any investment was made on new infrastructure.
BUSINESS AND TECHNICAL BENEFITS
Business value included reliable 24x7 uptime for web-based clients. Predictable data loading and timely reporting of business KPI for key executives enabling faster informed decisions. Technical value included eliminating multiple points of failure amongst different vendor products. Ease of management and problem diagnosis. Focus on improving business systems vs. constantly trouble-shooting unpredictable infrastructure emergencies.
WHY CLOUD CREEK
Willingness to invest in proof of performance. Understood key business issues impacted by technical problems. Deep experience with Oracle database and engineered systems. Investment in local on-site project management collaborating with IT leaders. Shared values of customer service excellence.
