Our Resources

To enable customer success we’ve invested in various Resources to help customers with their buying decision. Please find below Case Studies, Executive Summaries, Live Events, and Industry Recognition to enable you to find the right partner for your business.

Executive Summary Tim Coville Executive Summary Tim Coville

The Java Problem: Avoiding Costly Subscription Fees - A Risk You Can’t Ignore

In 2019 Oracle announced that Java would now require a paid subscription extending to the employee level. This has audit implications as customers will be forced into a 5 year Java subscription with 4 years of back-fee if you wait for the inevitable Java audit. Avoid Costly Subscription Fees by working with our team to proactive deter audit related activities.

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Case Study Tim Coville Case Study Tim Coville

Cloud Creek Helps Health Plan Deliver Non-Stop Customer Service w/ 24x7 DBA Managed Services

The client is a major health plan provider serving 500,000 Medicare and Medicaid enrollees across California and Arizona. Their core need is to provide insurance and claim information via web based applications 24×7. Staff was stretched thin to support their portfolio of applications, Cloud Creek was utilized to provide 24×7 support.

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Case Study Tim Coville Case Study Tim Coville

Cloud Creek Helps CallSource Achieve 180x Performance Gain and Saves 68% with the ODA

CallSource tracks and analyzes approximately two million calls per quarter for its customers. The call detail report is the key document used for analysis that provides crucial attributes about each call, such as the time of call, duration, the originating number, and the disposition of the call, e.g. did the call connect or was it abandoned.

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