Cloud Creek Simplifies Application Management for BioPharma Clinical Development Firm
BUSINESS CHALLENGES
Growing mid-market BioPharma clinical development firm depends on the Argus application for a core business offering to worldwide clients. Argus was acquired by Oracle and the platform migrated to Linux and Oracle Database. The internal IT team had been hired due to expertise in MS Windows and MS SQL Server - the legacy environment for Argus. They had to move quickly to support the new required architecture.
THE CLOUD CREEK SOLUTION
Cloud Creek recommended the Oracle Database Appliance to host both the application and the database. The ODA is engineered to minimize management and allows abstraction from the OS and database with superior management tools. Cloud Creek assisted in sizing, installation and configuration of the ODA. The ODA allows sub-capacity licensing which saved SynteractHCR money on initial Oracle license purchase. They can ‘pay as they grow’ over time. Cloud Creek provided expertise in migrating and tuning data for the new Oracle environment. Later, Cloud Creek provided scheduled ‘health check’ system reviews to ensure performance and reliability.
BUSINESS AND TECHNICAL BENEFITS
Business value included quick migration without any business service interruption. No IT staff turnover necessary. IT staff with deep knowledge of customers and internal business processes were retained and skills gradually transitioned from Microsoft to Oracle/Linux. Technical value included deployment of HA architecture with built-in failover. Skills acquisition was spread over time. Simplified system management.
WHY CLOUD CREEK
Cloud Creek is certified to install and deploy the Oracle Database Appliance. Cloud Creek’s VP of Engineering led a team that provided ongoing mentoring to the IT team. Over time the IT team became self sufficient in Oracle and Linux, but they still have Cloud Creek on retainer to call for any ‘How To’ questions or deep trouble shooting help.
